Dietmar Heinz Immanuel Dresp(1 réservation)Germany
Évaluation du service:
70 Euro for cleaning the car is a complete rip off- never again!
Évaluation du personnel:
Very good start, good car, good price, good service!
Poor understanding of customer excellence- poor communication skills, needs basic training! With employees like him you will definitely kill the company in a short time.
He charged Eiro 70,- extra cost for cleaning a rental car! This is ridiculous - cleaning a rental car AFTER return us a must and needs to be considered in the rental price - charging extra means making additional money from stupid customers.
Temps de charge/retour:
Évaluation des voitures:
Rip off! Very good offer turned into a rip off because of extra charging of additional cost which are completely unusual!!! No explanation given, just showing the contract, and under „miscellaneous „ they are allowed to charge 70,- Euros for cleaning!!!!
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